I was prompted to renew my membership, but I haven received the email confirmation in the last 2 days. Whats up?
A – Your email address might be wrong, but you can correct that on the renewal screen. If you’ve triple-checked it and you’re still not getting the confirmation, make sure you’re not blocking messages from the Lab or that the message isn’t sitting in your bulk email folder. If you’re not getting email from us, then chances are, you aren’t getting it from other Lab members who are contacting you thru our site. Consider using a different email account.
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