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I want to keep my current home care worker and home care agency, why can’t ICS work it out?

April 26, 2017agency Home ICs worker

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I want to keep my current home care worker and home care agency, why can’t ICS work it out?

1 Answer

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There are two types of home care workers: home health aides (HHA) and home attendants or personal care workers (HA or PCA). ICS has contracts with most of the licensed agencies that employ HHAs/HAs and can usually work out an arrangement to keep the same worker in place. If the current worker is a HA or PCA arranged through the New York City Human Resources Administration then the agency may have a contract with The City of New York and may not want to sign other contracts.