I want to change my credit card details for a recurrent payment or to upgrade my account. What is the procedure?
Please, logon to your account page and un-check the renew check mark. When your current subscription expires, you will get a notification from us, at which time you can visit your account page and extend your account. Then, you can use a different credit card. If you simply want to upgrade your account, you can login and extend your account and then contact us at activecampaign@smtp.com and let us know that you’d like to use that same charge to upgrade your limit. If you’d like to increase it beyond what we charge you, please let us know the number of relays you’d like, so we can properly upgrade you.
Related Questions
- I clicked the back arrow and my Internet browser and it brought my account information back up after my payment was approved-do I need to click process credit card payment again?
- How come when I tried to make a payment it did not go through, yet my credit card company/bank says the money was taken from my account?
- I want to change my credit card details for a recurrent payment or to upgrade my account. What is the procedure?
