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I visited a store listed on the Retail Store Locator, but the employee did not know about YesVideos digital transfer service. What should I do?

April 26, 2017digital employee locator retail service store transfer visited yesvideo

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I visited a store listed on the Retail Store Locator, but the employee did not know about YesVideos digital transfer service. What should I do?

1 Answer

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Posted

While we strive to educate the stores about YesVideo’s digital transfer service, there is a chance that not every employee of all 34,000 participating stores will be trained to accept digital transfer orders properly. For a smooth ordering experience, prepare your order online and drop off the printed form with your media at your nearest store location. To report issues with ordering at a particular store, contact YesVideo Customer Care at +1 877-817-5375. We will be happy to work with that store to ensure a more comfortable ordering experience.