I used to be able to connect to MemberDirect, but now I can . What happened?
• A couple of things could have gone wrong. One possibility is that we have upgraded MemberDirect, and have changed the web address. The links on our site will always be correct, but you may have bookmarked the site directly. You will need to access MemberDirect from our site links. • You may have installed new software which is changing the behaviour of your browser. There may be options that need to be changed. For example, some Windows security patches will block pop-ups. You must allow pop-ups from our site to access MemberDirect. • You may have installed spyware. For example, “MarketSource” claims to improve your Internet connection speeds. However, what this software really does is to reroute all your Internet connections through their server, and collects, compiles and sells your information. This software may potentially gain access to your personal and financial information. To protect our members, MemberDirect has blocked access to any connections from MarketSource servers. Y
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