I use AOL or MSN and cannot load WebAccess. Why?
Internet Service Provider versions of Navigator and Explorer are not necessarily compatible with WebAccess. After Netscape and Microsoft released their code, several ISPs modified the code slightly and released these versions to their clients. These versions look authentic and are perfectly legal, but often cause problems loading websites, including WebAccess. Once you have connected through your ISP to the Internet, open a standard browser, such Internet Explorer or Netscape to run WebAccess.