I understand that FileBack PC has the ability to connect to the Internet to check for product updates and announcements. What information is it sending to Maximum Output Software?
A. We are well-aware of the security issues plaguing the Internet now. For this reason, when running the automatic update feature, FileBack PC does not send any information to Maximum Output Software, or any other company for that matter, other than the bare minimum required to obtain an information file from our server. Unless the “Check for personalized announcements” option is turned on, nothing is personally identifiable. And with that option enabled, we immediately discard the personalized information. We DO NOT use the information sent by FileBack PC for any other purpose whatsoever, or share this information with anyone!