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I understand MLB.coms blackout policy and believe that I might be blacked out in error, what do I do next?

April 26, 2017believe blacked blackout Error policy understand

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I understand MLB.coms blackout policy and believe that I might be blacked out in error, what do I do next?

1 Answer

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If you believe you are receiving the blackout message in error, please call MLB.com Customer Service toll free in the U.S. at 866-800-1275 (International customers can dial 512-434-1542) for further assistance. Note: If you are traveling and are accessing the Internet through a VPN connection (or other secure network connection), you might be getting a blackout message because the host IP Address for the VPN is within the restricted range for the game that you are trying to access. In this case, we suggest that you try the following: log off your the VPN connection (or other secure network connection) and access the Internet through a local connection. You should also disable any proxies that you are using. If you feel that you are still being blacked out incorrectly, please call our dedicated traveler line to speak with a Customer Service representative at 1-888-632-5048.