I turn, and turn, the screws to mount the pole to the engine, but they never get tight. What is wrong?
Be sure not to over-tighten any screws when assembling your patio heater. Doing so can cause damage to the screws or pipe threads. It is possible that the threads of the screw have stripped. These screws are a 1/4-20 thread, and can be replaced with another 1/4-20 screw. It is also possible that the threads on the pole have stripped. Inspect the threads carefully, and if this is the case, you should order another pole by calling us at (877) 687-5687.
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