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I tried to register Ascendo Money using my Registration Key but I got a message saying registration failed. What could be the problem?

April 26, 2017ascendo failed GOT key message money REGISTER registration

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I tried to register Ascendo Money using my Registration Key but I got a message saying registration failed. What could be the problem?

1 Answer

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There could be several reasons for getting an error message when trying to register Ascendo Money. 1) You left the PIN field blank when trying to register Ascendo Money Desktop. 2) The version of Ascendo Money that you installed is not the right one for the Registration Key you are using. Registration Keys for Version 3 are 5-digits long. Registration Keys for Version 2 are 10-digits long. Instructions for installing either version can be found at the top of this page. Instructions for upgrading can be found here. 3) The PIN you submitted when purchasing Ascendo Money is incorrect. Please check the PIN and verify that you are not mistaking the letter “B” for the number “8”, the letter “A” for the number “4”, etc. If you submitted the wrong PIN, click here for further instructions. 4) You didn’t enter the Registration Key correctly. On the BlackBerry, enter the Registration Key to the right of the “Registration Key:” label, then use the track ball/wheel to highlight the Register button,