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I tried to pick up my first account & it states “We have no person on file with that combination of University ID Number, birth date, and residency information”. What should I do?

April 26, 2017account combination file Id person pick

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I tried to pick up my first account & it states “We have no person on file with that combination of University ID Number, birth date, and residency information”. What should I do?

2 Answers

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First make sure you are filling out the correct information and in the specified format. If you are still unable to pick up your accounts at http://accounts.drexel.edu you will need to contact the Drexel University Accounts Office at 215-895-1958 or via email at accounts@drexel.edu .

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First make sure you are filling out the correct information and in the specified format. If you are still unable to pick up your accounts at http://accounts.drexel.edu you will need to contact the Drexel University Accounts Office at (215) 895-2020 or via email at accounts@drexel.edu.