I tried to install the FileOpen plug-in, but received an error message and I still can view documents — What should I do?
In most cases, this is because you do not have administrative permissions on your computer. Please contact your internal IT department or desktop support and ask to be granted temporary administrative access so that you can install the plug-in. If your IT department has questions about the FileOpen plug-in, please refer to the next question and answer.
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- I tried to install the FileOpen plug-in, but received an error message and I still can view documents — What should I do?