I tried to file a document but is says “format not recognized” — what am I doing wrong?
All documents must be submitted in Adobe PDF (portable document format) with an extension of “.pdf.” Two common errors occur. First, a user thinks that he/she saved the document in PDF. The user then tries to file the WordPerfect/Word version of the document; not the saved PDF version. Second, a user fails to indicate the full path name for the PDF file he/she wants to upload. Because the system could not find the file, it responded with the “format not recognized” message. The solution–provide the full path name when identifying the file (example: “c:\documents\motion.pdf”) during the upload process. 12. I’m trying to docket an event and it tells me that this transaction has already been posted, but I look on the docket and it’s not there. POSSIBLE ANSWER: What has probably happened is that you docketed an event for a case, and then clicked on the browser’s back button a few times to get to a point where you could enter another case number and then docketed another event. By clicking
All documents must be submitted in Adobe PDF (portable document format) with an extension of “.pdf.” Two common errors occur. First, a user thinks that he/she saved the document in PDF. The user then tries to file the WordPerfect/Word version of the document; not the saved PDF version. Second, a user fails to indicate the full path name for the PDF file he/she wants to upload. Because the system could not find the file, it responded with the “format not recognized” message. The solution–provide the full path name when identifying the file (example: “c:\documents\motion.pdf”) during the upload process. 12. I’m trying to docket an event and it tells me that this transaction has already been posted, but I look on the docket and it’s not there. POSSIBLE ANSWER: What has probably happened is that you docketed an event for a case, and then clicked on the Netscape back button a few times to get to a point where you could enter another case number and then docketed another event. By clicking
