Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

I tried retrieving a new password through the “Forgot Password” facility but failed. Why is so?

April 26, 2017facility failed forgot password password retrieving

0

Posted

I tried retrieving a new password through the “Forgot Password” facility but failed. Why is so?

1 Answer

0

Posted

It could be due to you have incorrectly entered your e-mail address or date of birth with compared to the information you submitted during registration. Please scan and attach your supporting document such as NIC, passport and any relevant information to prove that the account belongs to you, to support@bhg-corp. Our customer support will verify all the documents (Required 4 or 5 working days for verification) and assign a temporary password for you to access your investment account.