I transmitted a bill payment to TelPay, but I want to cancel it. Can I still do that?
Yes. As long as it is before 12:00 midnight CT the day before the payment is supposed to be made. Go to “Delete Transmitted Payments” on the Main Menu. Simply send us a new file requesting that payment to be deleted. The charge is $2.50 versus $25.00 you might pay to cancel a cheque through your Financial Institution.