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I transfered the money but it doesn appear on my trading account. What should I do?

April 26, 2017account appear money trading transfered

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10 Posted

I transfered the money but it doesn appear on my trading account. What should I do?

1 Answer

0

10 Posted

If you put the money on your trading account but it didn’t go through and your account balance remained the same, you need to go to the Trader’s Office and make a notification about your payment in the section “NOTIFICATION ABOUT MONEY TRANSFER” indicating the payment details. After that your payment will be processed by an operator within one working day. Note: If you were issued a bill for making a payment through the system RUpay and paid it, but the money do not appear on your trading account for a long time, you need to send an e-mail to finance@masterforex.org with the number of the issued bill and the payment details.