I thought there was an invoice on hold for my department but it is not appearing on my Worklist. Why?
• The invoice is not yet live for department action. The individual should view the invoice in Procurement Inquiry to determine which AP Workflow Hold is currently on the invoice. This will identify which routing group is currently responsible for the invoice: • AP Workflow Hold – AP • AP Workflow Hold – Dept • AP Workflow Hold – G&C • AP Workflow Hold – AP Director • AP Workflow Hold – Controller Only invoices on the “AP Workflow Hold – Dept” will appear on an individuals’s Worklist. If the invoice is currently on the “AP Workflow Hold – Dept” then contact the AP Help Desk for assistance. The AP Help Desk will check the following: • Current routing org for the invoice. • Verify that the individual has access to the routing org and that the org access is enabled. The individual will have access to all branches of the hierarchy under the “parent” branch identified in the setup. • If the individual does not have access to the current “routing org” then the invoice will not appear on his
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- I thought there was an invoice on hold for my department but it is not appearing on my Worklist. Why?
