I think I have been mis-sold Payment Protection Insurance (PPI) – do I need to make a subject access request to my bank?
No, if you believe you were mis-sold a PPI policy you should first complain to the bank or loan provider. If you are not happy with how the complaint has been dealt with after eight weeks you can take your case to the Financial Ombudsman Service. For further advice about pursuing any claim about mis-selling of PPI call the Financial Ombudsman Service’s helpline on 0300 123 9 123.