I successfully submitted my claim/medical bill through ACS EDI Direct, but the payment has not been processed yet. How do I get a status update for the claim/medical bill?
ACS EDI Technical Support is not able to answer billing questions or to provide an explanation of claim denials. If you need information on the status of a claim/medical bill after submitting it successfully through ACS EDI Direct, please contact the payer. Contact information for this type of inquiry is furnished by each of our offered payers. Please refer to the Provider Services information listed below.
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