I submitted a request for a PWD via the iCERT portal, but I received a response that my request was voided due to missing information. What can I do to correct my request?
All fields on the ETA Form 9141 must be completed prior to submitting a request for a PWD via iCERT. When a request is processed, if any fields are missing the request is returned to the requestor and is voided in iCERT. The requestor should complete a new ETA Form 9141 and submit it via iCERT. In addition, PWD requests submitted via mail to the NPWHC will be returned to the requestor as unprocessed if there is missing information on the ETA Form 9141.
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