I submitted a job request 2 days ago and I have not received any output back. What happened?
Normally you should received the output back shortly after submitting the job request. Depending on the system capacity and on the complexity of your job, the processing time varies between a few minutes and a few hours. Reasons for not receiving output: 1. Your e-mail address registered in the LIS system is not valid anymore. You should remember to notify us of any changes in your e-mail address as outputs are returned automatically. 2. The e-mail sent back by our system has been blocked by an antispam filter (please check with your e-mail administrator). 3. Your job was sent to the review queue because you used a prohibited command or because the output was too long.
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