I submitted a clothing allowance request 3 months ago and havent gotten an answer yet, how come it takes so long?
A three-month delay is not all that unusual, unfortunately. Normally, the delay is actually at the unit command level. Often a request has up to three or four vias before it is forwarded DFAS for an endorsement. DFAS then has to do a monetary background check on each individual to see if theyve received a clothing allowance payment in the last five years. After the background check is completed the request is mailed to the Uniform Board for processing. Once the request arrives at the Uniform Board, if it has all the correct/required information, the approval/disapproval letter is normally released within five business days of receipt. Most delays at the Uniform Board level are caused by insufficient information or poorly worded requests, requiring direct communication with the unit (this is where a good point of contact is important). If you can verify through your command that the letter did in fact leave your command for DFAS, and still hasn’t made it to the Uniform Board for final a