I submitted a cancel (XX8) on a claim and it returned back to me for reason code 30955 stating that the cross reference Document Control Number (DCN) is invalid. How do I correct my cancel?
This edit should not be received unless an incorrect Document Control Number (DCN) was used on the adjustment. To correct this you will need to verify the Health Insurance Claim (HIC) number, cross reference DCN, dates of service and/or provider number. Once the correct DCN has been obtained, the original incorrect adjustment should be suppressed and a new adjustment request with the correct DCN should be submitted.
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