I signed up to receive Automatic E-mail Notification Service from an agency but did not get an e-mail when the type of item I signed up for was posted. What happened?
First, you should verify what notifications you are signed up to receive and verify the e-mail address those notifications are being sent to. You can manage your notifications by logging in to the Bid Express web site, selecting “My BidX” at the top of the screen, and then selecting “E-mail notifications.” If you are properly signed up, the next step is to contact the posting agency. Remember that e-mail notifications are sent at the discretion of the posting agency as part of their posting process. You should contact the agency in question to see why the staff elected to not send an alert about that particular posting.
