Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

I signed up for a membership, but can sign up for an imonline account. Why do I keep getting an error message that the information does not match the information in the database?

April 26, 2017account Error membership message signed

0

Posted

I signed up for a membership, but can sign up for an imonline account. Why do I keep getting an error message that the information does not match the information in the database?

1 Answer

0

Posted

The IMOnline database requires that you enter your full name as it appears in Registrar records. Try entering your full last name and first name as it appears on University records. If this still doesn’t work, please email imsports@recsports.wisc.edu and we’ll help you troubleshoot.