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I sent the Cozy Warming Polar Bear warming pouch directly to Avon, but have not received reimbursement. What should I do?

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I sent the Cozy Warming Polar Bear warming pouch directly to Avon, but have not received reimbursement. What should I do?

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Please allow six-to eight-weeks for processing. You will be reimbursed the $12.99 retail price, plus $5.88 for taxes, shipping and handling. If it has been eight weeks since you returned the pouch to Avon, you will be sent a refund check to the address you provided on the confirmation card. If you have not received your refund check, please call the Contact Center at 1-877-217-0916 (English) or 1- 877-217-5077 (Spanish) and someone will follow up for you.

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