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I sent in my code by text and it has come back unrecognised or used – what do I do?

April 26, 2017code sent text unrecognised Used

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I sent in my code by text and it has come back unrecognised or used – what do I do?

1 Answer

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1. Ensure that you have entered the 9 character code correctly. If you have entered the code incorrectly, try again. Any codes entered with other text will not be recognised. 2. Ensure that you have not already entered the promotional code previously – you will need a valid code for each individual entry. 3. If this is not the case and you are still experiencing problems, please contact the free promotional helpline on 0800 988 3230. Please note calls to this number are free from landlines but calls from mobiles may incur additional operator charges.