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I sent in all my supporting documents, but they are not showing in Minerva. What is going on?

April 26, 2017documents going MINERVA sent supporting

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I sent in all my supporting documents, but they are not showing in Minerva. What is going on?

1 Answer

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Posted

During peak periods (i.e., close to the deadlines), volumes are very high and there may be a delay of up to 48 hours between the receipt of a document and the date on which it is recorded in our information system. We ask you to kindly consider processing delays in all your communications with us.