I sent an email requesting information about ordering several days ago, but I haven gotten a response. Why?
In most cases, we respond ASAP to inquiries about our products. However, our return messages have been blocked by some email systems (see “I got an unwanted email from your domain” below.), and our reply may never reach you. AOL (America Online) is one of those email systems that has blocked us. If you send us an aol.com email address, we probably can’t answer you, although we always try. We have had some luck getting messages into AOL when folks have their email set to automatically add us to their Address Book when they send us a message, but since we don’t have AOL, we can’t actually give you instructions on how to set your system. Other systems may consider our message as Spam and not deliver it to your inbox. Your own email settings may block or delete our message. Try resending the message using a different email system (googlemail, hotmail or yahoo for example), or check your Spam filter. Those of you using Auto-Responders to screen your email can probably guess why you didn’t r
