I selected a song, clicked on the “Play Song” button, and nothing is playing. How do I make it work?
A. There are several factors that may interfere: • Make sure your speakers are on and the volume on your computer is on. • You may have a pop-up blocker in place that prevents Media Player from opening. Click on “Play Song” again, while holding down the shift key to circumvent most pop-up blockers. • Be patient. If you are on a dial-up connection, it may take a few seconds to start playing. • Your computer may be over tasked. If it does not start playing after one minute, try shutting down other programs that may be running on your computer and clicking on the “Play Song” button again. • Your computer may be running firewall protection that is not granting permission for Windows Media Player to stream audio to you. If you receive a pop-up asking permission, click ok. If you are running personal firewall software, please contact your administrator for help.
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