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I seem to have frozen the DMC 1000 while trying to format a hard-disk drive or back up the Media Library. What went wrong?

April 26, 2017DMC drive format frozen hard-disk library media wrong

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I seem to have frozen the DMC 1000 while trying to format a hard-disk drive or back up the Media Library. What went wrong?

1 Answer

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Before backing up the Media Library, remove all memory cards and USB devices other than the hard-disk drive to be used for the backup. If you removed the USB drive during formatting or while backing up the Media Library, it would have caused the DMC 1000 to freeze up. You can restore the DMC 1000 to normal operation by rebooting it. Power it all the way off and turn off the Master Power switch on the rear panel. Wait about 10 seconds to allow the DMC 1000’s internal components to reset themselves, then turn the Master Power switch back on and turn on the unit.