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I see more messages when I log into the Brightmail Spam Message Quarantine than are listed in the last Spam Quarantine Summary email I received – why the difference?

April 26, 2017brightmail email log message Messages quarantine received spam summary

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I see more messages when I log into the Brightmail Spam Message Quarantine than are listed in the last Spam Quarantine Summary email I received – why the difference?

1 Answer

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The Spam Quarantine Summary email displays only new messages that have been flagged as spam since you received your last summary email. Please note: the summary email can display a maximum of 250 messages. If there have been more than 250 messages quarantined since your last summary email you will have to log into the Brightmail Gateway to see the rest.