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I scheduled a payment and it wasnt paid or the payment arrived late and I was assessed a late fee. What do I do?

April 26, 2017assessed fee late paid payment scheduled

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I scheduled a payment and it wasnt paid or the payment arrived late and I was assessed a late fee. What do I do?

1 Answer

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Posted

A. Contact online banking & internet bill pay customer service at 1-800-925-6784 so a representative can immediately begin research. Well work with our vendor and the merchant to determine what happen. Usually, such situations can be rectified quickly and late fees reversed. Please refer to the Terms of Conditions for the Internet Bill Pay Service for more detail pertaining to payment disputes.