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I represent a business, and I recently had a consumer who failed to uphold his part of the contract (or pay for services rendered, etc). May a business file a complaint against a consumer?

April 26, 2017Business consumer contract failed pay rendered Services uphold

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I represent a business, and I recently had a consumer who failed to uphold his part of the contract (or pay for services rendered, etc). May a business file a complaint against a consumer?

1 Answer

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No. Consumer Affairs only processes consumer complaints against businesses. Businesses need to pursue their claims either in court or, if criminal activity is involved (e.g. theft of services), they should contact the appropriate local, state, or federal law enforcement agency.