I registered with LifelineOnline several months ago – why can I login?
If you find that you cant access the website because your password is incorrect, please double-check that your personal password is entered in exactly the same format that you first registered with and you are entering your group password all in lowercase letters. If there is an error with your password, you will see a link on the screen where you can ask for a password reminder to be emailed to you. If you havent accessed Lifeline Online for over 6 weeks, your account may have been automatically removed. We regularly clear accounts from our database if they havent been accessed for 6 weeks to keep the website as fast-running as possible. Each time an account is due to be removed we always inform the member by email to remind them to log on during the next few days to keep their account active. If your Lifeline Online account expires before youve had the opportunity to log-on, please feel free to re-register with your email address and group password to create a brand new account.
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- I registered with LifelineOnline several months ago - why can I login?
