Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

I registered and tried the E-mail Bridge and it didn work — whats up?

April 26, 2017bridge e-mail registered

0

Posted

I registered and tried the E-mail Bridge and it didn work — whats up?

1 Answer

0

Posted

The number one reason why the system doesn’t “work” is because your e-mail address is not properly registered in your user profile. If you have registered, and sent a message in to the E-mail Bridge, and you did not get a reply, you probably do not have your e-mail address registered in your user profile. We must know about the e-mail address from which you are sending your letter mail so that we can properly mail your message. You can visit the Profile page to add additional e-mail addresses that should be allowed to send letter mail under your account. Many people have several e-mail addresses, and each one that you might use to send NetGram letters should be registered. If you are certain your e-mail address is listed in your profile, and you don’t receive a reply, and you do not see any letters listed in your Activity page, then you can e-mail support@netgram.com, and we will try to help diagnose the problem.