I recently reset my NWSChat password, but Pidgin (or any other chat program) will not let me into the system and now my chat program is reporting errors. What is wrong and how can I fix this?
A. Overview: Troubleshooting a problem like this is actually a two step process. First, we will take Pidgin, or whatever chat program you’re using out of the loop and see if you can access the NWSChat Online Tools. Then, depending upon the results of that step, you’ll either need to change your password again on the website and the password saved in Pidgin, or you have the just have the old password saved in Pidgin and you need to enter the new password in Pidgin.
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