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I recently published a new version of an existing page, but when I view it on the web I am not seeing the changes. What is going on?

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I recently published a new version of an existing page, but when I view it on the web I am not seeing the changes. What is going on?

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First try hitting the “Reload” button on your browser. This refreshes the page so any new changes made to it, since the last time you viewed it in the browser, will be evident. If a blank, white page appears, you may need to wait about 30 seconds, then hit refresh again. It takes approximately 30 seconds for the new page to be active on the web server. If that doesn’t work check the name (and extension) of the file that exists against the file with the new updates. If the old page is “index.html” and the new version is “index.htm” the .html will over-ride the .htm page. Also, the web server is case-sensitive; meaning upper and lowercase letters DO matter. If you unknowingly overwrite mypage.html with Mypage.html it will appear that the page no longer exists on the server, and because your link referenced mypage.html you will have broken links. It is best to just name all files with lower case. Then pick an extension, .html or .htm and stick with it.

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