I received the message “Can not perform connection through SSL” on my Cingular BlackBerry device. What should I do?
Please contact Cingular to get them to activate a service book on your device. You can also activate it going through the setup wizard on the phone, including signing up for an account. Start by going to Cingular.com/blackberrystart and scrolling to the bottom, so that you can click on Create or log in to your BlackBerry Internet Service account. Then just log in with the account you have created during the setup process of your BlackBerry device and click on Service Books, then on Send Service Books and, if your account is indeed enabled for full Internet access, your phone should just fix the problem itself. If this doesn’t help, please contact Cingular and find out if they have to create IPPP service book account for your device.
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