I received the message “Activesync encountered a problem on the desktop: Support Code 85010014”. How can I fix this error?
Update 1: This issue has been resolved in Activesync 4.2. In case the problem is not resolved after installing Activesync 4.2, please follow the steps mentioned below. Update 2: The issue is still not resolved for many people. If this applies to you, then please follow the steps below. Many people who have bought Windows Mobile 5.0 devices like the Audiovox PPC 6700 or the Palm Treo 700w face problems synchronizing Activesync 4.1 with Outlook XP/2003. The most common error being that Activesync encounters a problem on the desktop – support code 85010014. This happens mainly due to problems with Outlook.
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