I received my Shop&Ship package but it is missing an item, how can I claim this missing item?
You need to contact the merchant for more information about your order. Most of the time, merchants will either ship your order in several packages on different days; or accidentally place the wrong number of items in the package, especially if your order has more than one piece. Another reason could be that the item you ordered is simply out of stock; merchants usually advise you of such that or ship it to you at a later date.