I received my order confirmation when I placed my order, but have not received my tickets yet. Whats going on?
hide answer When you place an online order, please note that you will not receive a confirmation by email until the order is confirmed. Therefore, it is important that you print and save the information provided in your order summary after youve placed your order. If you are not sure that your order has been completed, please check the methods you provided for contact our order fulfillment partners will always email you an invoice when your order has been processed, or, if an issue arises and you cannot be contacted by other methods, you will be contacted by email to discuss the details of your order. In some cases, orders are processed but tickets are not ready to ship because the original ticket issuer has not yet printed and sent out physical tickets to the event at the time you place your order. In this case, you will receive an estimated date of shipment.
