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I received my bill online, but made a payment by ElectriCheck. Why doesnt my Bill Summary screen show it was paid?

April 26, 2017electricheck online paid payment received screen

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I received my bill online, but made a payment by ElectriCheck. Why doesnt my Bill Summary screen show it was paid?

1 Answer

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Posted

The Bill Summary screen only shows payments made through ElectriPay. If you are on ElectriCheck, you can check the status of your account by visiting www.duquesnelight.com or by contacting your bank for verification.