I received “Error1288 / 1289 – Incorrect Server Address or Domain Name” when accessing REMO Sync, what is this?
Error 1288 / 1289 is a result of incorrect server address or domain. Go to Settings, Account & Sync Settings, Account Setup and verify the Server Address and the domain. The server must be entered with no spaces or http:// or https:// or /Exchange or /OWA. The Server address is typically what you enter to access the OWA using an Internet browser. For example, if your OWA URL is https://mail.domain.com/exchange, enter only mail.domain.com in Server Address field. The domain is the Exchange access domain. Note that this may be different from your regular email domain. Contact your IT admin to find the right information. If all information entered is correct, check whether the server is up and running. You can verify it by accessing OWA using your Internet browser.
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