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I received an invitation letter to pre-register in CDX, but I am unable to register because CDX will not accept my facilitys unique information?

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I received an invitation letter to pre-register in CDX, but I am unable to register because CDX will not accept my facilitys unique information?

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CDX access to RMP*WebRC is restricted to one user per facility. Please make sure you have entered your information exactly as it appears in your invitation letter. The CDX Help Desk should determine whether the facility in question has been added to another user profile in CDX. • Before completing the registration process in CDX I selected CANCEL and was unable to register in CDX using the unique key info from my invitation letter, how do I register in CDX? Contact the CDX Help Desk to reset your registration information. The unique key information can only be used in CDX once, even if you do not complete the registration process. • I received an RMP*WebRC invitation letter to register in CDX, but I am already registered in CDX as a TRI user, do I have to register in CDX again for the RMP program? No. Contact the CDX Help Desk and provide the information from your RMP*WebRC invitation letter. The CDX Help Desk will manually add the RMP program to your existing CDX user profile. • I am

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