I received an error message that said “Account already exists”?
When you were trying to create an account, do you keep getting the following message: “An account already exists with the information that you provided”? There could be a few reasons for this. Your email address is already in our system, the login you are trying to create might already exist, or an account had previously been created for you. Either way, we can help! Use the following steps to find your account information: • Utilize the Need help signing in feature located on the log in page. • Use the first 3 letters of your first name + first 2 letters of your last name + last 5 numbers in your social security number. And for your password, use the last 5 numbers in your social security number + first 3 letters of your first name + first 2 letters of your last name. If either of those options did not help, please contact our customer service department by selecting the “Contact Us” link located at the bottom of the page and one of our Customer Service Representatives will be happy t
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