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I received an email indicating that the serial number of a product that I have RMAd does not match the serial number of the product I originally purchased from AllDayMedical.com. What should I do?

April 26, 2017email indicating originally Product received RMA'd serial

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I received an email indicating that the serial number of a product that I have RMAd does not match the serial number of the product I originally purchased from AllDayMedical.com. What should I do?

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AllDayMedical.com tracks and maintains serial numbers on all products we ship to our customers. In some cases, our customers accidentally RMA products that were not obtained at AllDayMedical.com. If this occurs, the product(s) in question will be shipped back to the customer with a request to send the correct product(s).