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I received an email indicating that the item I RMAd is no longer available or is backordered. What happens now?

April 26, 2017backordered email happens indicating longer received RMA'd

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I received an email indicating that the item I RMAd is no longer available or is backordered. What happens now?

2 Answers

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If an RMA item is found to be on backorder and we cannot obtain the item, you will be notified by email and offered a similar replacement or a refund. We try to contact every customer in this case to find an agreeable replacement item or refund amount. back to top ▲ General Questions: For all other general/misc inquiries such as: account information, ordering (including rush processing), and shipping; and/or needed assistance with a recently placed order, please direct your correspondence to our customer service or fill out our online contact form. If you prefer you may email us through your default email handler, please write to: imaging@precisionroller.com. Did’t find the answer to your question? At Precision Roller we do your best to provide the finest customer service and support for our customers! We are making improvements to our site daily in hopes of providing you with the best online shopping experience. Please help us improve our site by giving us your opinion, suggestion and

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If an RMA item is found to be on backorder and we cannot obtain the item, you will be notified by email and offered a similar replacement or a refund. We try to contact every customer in this case to find an agreeable replacement item or refund amount.