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I received an e-mail package from VIPR and it contains a .mim package, which I cannot open. What should I do?

e-mail package received vipr
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I received an e-mail package from VIPR and it contains a .mim package, which I cannot open. What should I do?

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The packages e-mailed to you through VIPR will be PFF file types if you are required to respond to the modification. If you are using an AOL e-mail account for the VIPR Vendor Solution and the package attached to the e-mail has a .mim extension instead of a .pff extension, you will be unable to open the package. Problems have been reported with the packages that are sent to vendors using AOL e-mail accounts. You will need to obtain a non-AOL e-mail address and depending on what state the solicitation is in, do the following: If the solicitation is open, correct your e-mail address on your vendor company form and re-submit the response with all of the appropriate forms. (Ensure you are responding to the latest amendment package for the solicitation.) If the solicitation is closed and awarded, provide the CO with your correct e-mail address and the CO will correct your e-mail address in VIPR and re-send the modification to you, so you can respond to the modification package. NOTE: The mo

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