I received a yellow UPS InfoNotice. What should I do?
First, look on the UPS InfoNotice® to see if any instructional boxes are checked. You may be able to sign the back of the UPS InfoNotice, authorizing the driver to leave your shipment. Or, in the comments section, you may designate another address where the shipment should be delivered. You can also change the delivery address or give us other instructions at ups.com. Enter your 12-digit UPS InfoNotice number on the Tracking page in the Tracking Numbers box. Select the Track button. This will take you to the Tracking Summary page. Select the Tracking Number link to get more detail about your shipment. In the Package Progress section, select the link to Choose Another Delivery Option. You can choose one of these four options: • Will Call (UPS will hold your package at a nearby location for you to collect) • Deliver to Another Address (Provide a different delivery address for the package) • Reschedule Delivery (Specify a future date you want UPS to deliver the package) • Return to Sender
